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I'm seeing a ton of growth in platforms like ArtisanHive,connecting skilled craftspeople with clients. It seems like managing these 'hives' effectively requires a pretty unique blend of skills. On one hand, you obviously need business acumen – project management, client communication, maybe even some marketing chops to attract both artisans adn customers. But there's also a notable "understanding the craft" component.
I'm curious what training people think is most valuable for succeeding in this kind of management role. Is it better to come from a business background and learn about specific crafts, or come from a craft background and learn the business side? Are there certifications or specific courses (beyond just basic project management) that seem especially relevant for navigating the needs of artisans and ensuring quality control? Thinking out loud, maybe a combination of online business courses and shadowing experienced artisans would be a good starting point? What have you found helpful in your experience?